FAQ
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Location
Coco Studios is conveniently located just a short walk from both Shoreditch High Street Station and Liverpool Street Station. There are lots of cute coffee shops perfect for a pre-shoot coffee.
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Arrival
Please arrive at the scheduled time for your designated slot. Our studio does not have a waiting room, so we ask that you arrive no more than 5 minutes early. Additionally, If you arrive late, we will need to finish at the end of your allotted time regardless. Thank you for your understanding!
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How will the session run on the day?
There’s not really much to prep - just come in and we’ll have a chat first and then take some pics! It’s a very chilled vibe - I get lots of people who don’t feel comfortable in front of the camera but we put your favourite music on and keep chatting throughout the session.
The studio is a cosy safe space with female photographer Colette.
Bring a range of colours/ textures/ neck lines that you like and I will help you choose 💖 -
What's the difference between the packages?
So the “digital” package is 1 hour, shooting on just the digital camera with 3 final edits.
The “film” package is also 1 hour, shooting on both digital and film cameras (you get to keep the unedited 10 shots on film) with 5 overall edits.
“The works” is longer - 1 hour 30 mins with 15 shots on film which you also get to keep unedited and 7 overall edited images.
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How long is the session?
Your headshot session will last approximately one hour, during which we will capture numerous photos with a variety of coloured backgrounds and professional studio lighting.
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What do I wear?
Please bring a selection of 3 outfits, preferably in neutral tones and without too many patterns, to ensure the best results.
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What will I get/ when will I get it?
After the session, you will receive your online contact sheets. You will then have 2 weeks to select your favourite 3 edited images for me to edit (colour grade and retouch). You will receive your final edits within 2 weeks. If you would like to purchase the whole unedited gallery for £64.99 I will send you a download pin to download all the images and use as you wish.
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Can I pay for extra edits?
You also have the option to add any extra edits for £34.99 before or after the session once you have received your contact sheets.
Looking forward to meeting you!
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What if I need to reschedule?
A non-refundable payment is required up front to secure the booking. You can reschedule for free as long as we have 72 hours notice before the date and time of your original session. If the request is made within the 72-hour window, a reschedule will cost £50.
We're on a tight schedule and want to ensure that everyone receives their full session. Unfortunately, we are unable to reimburse time for late arrivals.
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Discount Code
If using a discount code, click on the red box in the top left of the booking 'Redeem coupon' and enter to apply.
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Help I'm Late!
If you are more than 30 minutes late we will have to rearrange the booking, resulting in a £50 rescheduling fee.
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Do You Offer Flexible Payment Plans?
Yes, Coco Studios has partnered with Klarna to offer a flexible buy now pay later solution.
If you would like to pay using Klarna, please use the payment link below as opposed to using my booking system: https://buy.stripe.com/00geXP1hjfkP1z23cg
Once the payment has been made, please send a confirmation email to: hello@cocophotostudio.com and we can arrange a date and time that suits you :)
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Can I bring people?
Since the studio has no seating/ waiting area, please ask friends/ family travelling with you to wait in a cafe nearby (Blank Street is just around the corner). Thank you!
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Does the unedited gallery expire after I have purchased it?
The unedited gallery does expire, so you will need to download all the images to your own computer/external hard drive.